This course is specifically designed for dispatch managers and supervisors, equipping them with the knowledge to guide and oversee drivers in effectively using the new driver Smart Workflow app. As a replacement for D2Link, this innovative handheld app streamlines fleet operations and enhances communication between drivers and dispatchers. Participants will explore the application's key features, including: real-time access to stop information and dispatcher messages; seamless workflow updates and driver chat capabilities; and GPS breadcrumb updates for precise tracking and operational oversight. By the end of this course, managers will be well-versed in the application's functionality and prepared to maximize its potential within their teams, fostering productivity and seamless communication across the fleet.
Learning Objectives:-
Learn the fundamental principles of the Smart Workflow driver application
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Understand how stop information, dispatcher messages, driver chat updates are used in TruckMate and the mobile application
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Learn how to transition from the D2Link system to driver Smart Workflow