We’ve all heard how important relationships are to a brokerage. If that is truly the case, then your team should be maximizing the amount of time spent fostering those relationships. In this session, we’ll cover how AI and automation can take over the repetitive, low-value work that bogs down your team—like responding to hundreds of carrier inquiries or assigning repeat freight to the same carriers—so they can focus on what really matters: building and maintaining strong carrier relationships. You’ll hear about practical ways these tools can handle straightforward, transactional tasks, allowing your team to dedicate more time to covering challenging loads and having personal conversations that drive your business forward

Key Takeaways:

• Discover how automation can take over the repetitive work of assigning managed or contract freight to repeat carriers, freeing your team to handle more complex loads.
• Learn how AI can efficiently handle transactional carrier inquiries and quotes, speeding up your booking process and letting your team concentrate on tasks that need their expertise and personal touch.
• Find out how AI and automation can cut down on wasted time by validating carriers from the first point of contact, so your team is only dealing with carriers you actually want to work with.
• See how to leverage the wealth of data about your carrier network to make more profitable decisions faster.
• Hear examples of how other brokerages have cut down on busywork, sped up their operations, and created stronger carrier networks by automating the right tasks, all while seeing tangible improvements in their bottom line.

By the end of this session, you’ll understand how using AI and automation to handle low-value tasks can lead to significant improvements in load booking efficiency and carrier relationships, without losing the personal touch that makes your brokerage stand out.